I’ve been in the print industry for 20+ years in several different mediums – Operations Manager, Corporate Training and Transition Teams, and Customer Service and Sales. For the last 14 years, I have been with Safeguard by Prime in customer service supporting our sales force and working with customers all over the country. Evolutions in the print industry have been widespread and change management has been my focus. Web-based ordering sites, integration with many web-based purchasing systems, and automated invoicing are essential to all businesses looking to grow. Guilty pleasures? I do enjoy a spin on a slot machine now and again!